Teammate
Replies to the buyer and handles assigned follow-up.
For owners and their teams
Give a teammate the buyer, order and task together. You can see what needs your approval and what is waiting for a reply.
Mobile team app
Reply to a buyer, open their order and follow the shipment without losing the conversation.
Try Inbox, Orders and Tasks below the chat.
Open Orders to preview dispatch, then return to Inbox to see the tracking update.
Today
Burgundy · UK 6 · Qty 1
₹2,500Interactive example · fictional buyer and shipment
Example workspace
A shared view helps the owner and team pick up the same order without losing the handoff.
Replies to the buyer and handles assigned follow-up.
Opens on the team member’s phone; they record what happened.
Approves dispatch and delivery choices when your rules call for it.
We’ll walk through who replies, who calls and who handles an exception.