Proof: platform-wide, then one deployment

Numbers we can defend on a live call, across every RxFlow deployment.

These are the platform-wide numbers we'd pull up on a live call. Then the specific case: how one flagship herbal D2C brand runs its entire sales floor on RxFlow, WhatsApp-first, cash-on-delivery heavy, with a full telecaller floor on the app.

The same numbers, across every RxFlow deployment

130K+

Leads orchestrated across deployments

90,000+

Conversations, and growing every day

up to 95%

of inbound handled by AI

12%

RTO held, vs 30%+ typical

$110K+ · ₹1 Cr

Revenue saved for clients

Inside one flagship deployment

The problem

Orders sat unconfirmed, deliveries failed, and leads went cold overnight while the floor slept. That was COD chaos before RxFlow.

What we deployed

Five systems, one sales floor.

AI first response

Every inbound WhatsApp message gets an instant, on-brand reply, before a telecaller ever opens the chat.

Telecaller app

A dialer and order screen built for the floor, replacing spreadsheets and personal phones.

Smart assignment

The moment a lead lands, it routes straight to the right agent, no manual triage queue.

Delivery-rescue call ladder

Failed deliveries trigger an escalating sequence of calls and WhatsApp nudges before they become RTO.

Owner command centre

Cash, orders, and agent performance in one live dashboard. No end-of-day spreadsheet.

What changed

Before and after, in the owner's own metrics.

Leads answerednext morningunder 60 secondsnext morning → under 60 seconds

Order confirmationmanual callsautomated WhatsApp + payment linkmanual calls → automated WhatsApp + payment link

Failed deliverysilent RTOescalating rescue ladder with SLAsilent RTO → escalating rescue ladder with SLA

Owner visibilityend-of-day Excellive cash feedend-of-day Excel → live cash feed

Trend

Recovered revenue, last 90 days.

Illustrative trend. Live ledger shown in your demo.

Newest vertical: medical & surgical distribution

From D2C floors to distribution houses.

We're now deploying RxFlow for Indian surgical and medical-device distributors: family-run, ₹10–50 Cr ARR, running their order book on WhatsApp and phone calls. Same engine, a different floor. An AI WhatsApp order desk reads a photo of a handwritten order and turns it into a structured line before anyone retypes it. Receivables nudges chase what's outstanding without a call. A Founder Copilot briefs the owner on stock, pricing, and what's owed, and hands him a summary after every call.

AI WhatsApp order deskReceivables nudgesFounder Copilot

See the medical & surgical distribution vertical

Independent numbers back this up

Cars24 attributes 33% of sales revenue to WhatsApp

Haptik case study

WhatsApp-led COD confirmation flows report 30–40% RTO reduction in 30 days

industry benchmarks

45% of sales teams already run hybrid human+AI models

industry benchmarks

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