Comparison
RxFlow vs Wati, compared for a real sales floor
Wati is solid self-serve WhatsApp software once you're ready to run it yourself. RxFlow is the version where our team deploys and operates the floor for you. Here's where each one actually wins.
Side by side
The line-item breakdown.
Wati figures: wati.io pricing, July 2026.
Honest fit
Wati fits a stage. RxFlow fits a floor.
When Wati is the right choice
- You're a small team happy to build and run the flows yourselves
- A self-serve budget, no setup fee, cancel any month
- You don't have telecallers to route escalations to yet
- Owning every automation yourself matters more than outsourcing it
When RxFlow is the right choice
- Your telecallers need a real dialer, not another browser tab
- COD orders where failed deliveries and RTO are eating into margin
- You'd rather pay for a result than a login
- The per-seat tax gets worse every time you hire
Questions
What people ask before switching off Wati.
Is RxFlow a Wati alternative?
If you're pricing out a self-serve WhatsApp inbox, yes, RxFlow enters that same conversation. The job underneath is different: we put an AI sales agent on the chat, a native telecaller app on the floor, and a delivery-rescue ladder on the misses, and we operate all three ourselves instead of leaving you a dashboard to configure.
Can we migrate from Wati?
Yes. Your number and its message history come across with you, moved during onboarding so customers never see a gap in the thread.
Why no per-seat pricing?
Per-seat fees punish you for growing. We scope each engagement on the teardown call instead, priced to your order volume, with as many people on the floor as you need at no extra cost per head.
Do you replace our team?
No, it works alongside your telecallers. The AI sales agent absorbs the high-volume WhatsApp back-and-forth and only escalates calls that actually need a human, so your floor spends its time on leads worth talking to.