OCLT

Sales follow-up automation

Sales follow-up automation for the leads your team quietly drops

Most revenue doesn't leak at the first message. It leaks on message three, the one nobody sends because the rep moved on to the next chat. RxFlow answers in under 60 seconds and keeps the thread alive after, for as long as it takes.

Where it leaks

The lead didn't say no. Nobody said anything at all.

70–95% of conversations get handled by AI across our deployments, precisely because the AI doesn't forget a chat exists overnight. A rep with forty open threads eventually will.

What the thread looks like

A follow-up that reads the room, not a script on a timer.

The customer went quiet after a price question. Most brands would either say nothing again, or blast the same discount code three days later regardless of context. RxFlow's AI checks back once, answers what actually came up, and brings in a person the moment the question needs one.

how much for the 90-day pack?
it's ₹2,400. want me to send the payment link?
let me check with my husband
sure, no rush. I'll check back tomorrow

AI · day 2

(next day) hey, still thinking it over? happy to answer anything he asked
he asked if it's safe for his sugar levels

AI hands off

good question, let me get you someone who can walk through that properly

Telecaller

hi, this is Priya from the care team. on the sugar question...

How it works

Every lead climbs the same ladder.

Under 60 seconds

First response to any inbound message or cart abandon, across our deployments. Not a queue, not a shift change.

The AI keeps the thread warm

Follows up on its own schedule, answers whatever came up since, and never forgets a lead exists.

It knows when to hand off

Price objections, medical questions, anything past its confidence line goes to a telecaller with the history attached.

The telecaller closes what needs a voice

Routed instantly by Smart Assignment, so the handoff doesn't sit in a queue either.

The AI side of this runs on the AI sales agent for WhatsApp. The handoff runs on Smart Assignment, so a lead never sits waiting for a human to notice it's their turn.

Questions

Before you automate the follow-up.

What actually counts as a missed follow-up?

Any lead that replied, asked a question, or added to cart, and then didn't hear back inside a day. It's the biggest, quietest leak in most funnels, because nobody logs the leads that went cold. They just don't convert.

Won't a bot messaging repeatedly just annoy people?

Only if it's dumb about it. RxFlow's AI reads the conversation and stops when the answer is genuinely no. It's built to sound like a person following up, with real gaps and real relevance, not a broadcast blast on a timer.

What happens when a lead is finally ready to talk to a human?

The AI hands off with full context: what was asked, what was offered, where the hesitation was. Your telecaller opens the chat already knowing the deal, instead of asking the customer to repeat themselves.

Does this work on old leads, or only new inbound?

Yes. Dead CRM lists and lapsed customers get the same AI-plus-telecaller follow-up ladder. A bot alone rarely closes a cold list; a human call at the right moment often does.

How is this different from a WhatsApp broadcast tool?

A broadcast sends the same message to everyone on a schedule. This reads each conversation and decides what to say next, then knows when to bring in a telecaller instead of sending message six.

Find out how many leads went quiet last month.

Book a teardown. We'll walk your funnel and show you exactly where the follow-up drops, before we talk about fixing it.